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Telesales Consultant in Huddersfield at HARPERCOLLINS

Date Posted: 8/10/2018

Job Snapshot

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Job Description

Collins has been publishing educational and informative books for almost 200 years. Throughout this rich heritage we have maintained an impressive record in creating market-leading products across various sectors. Our publishing for schools continues to deliver up-to-date and engaging student resources and exceptional teacher support to help schools tackle new initiatives and utilise the latest technology. We produce resources for UK and International curricula to support teachers and pupils at school and outside the classroom environment.

Our Collins Learning team are looking for a Telesales Consultant to join them in our Honley offices in Huddersfield to sell Collins Learning portfolio to existing and new customers through telesales activity in designated sector/territories. This role is a 5 day a week position, term time only or full time.


  • Be responsible for contacting UK education establishments to generate leads, opportunities and sales across the Collins Education Portfolio to achieve sales and financial targets.
  • To develop and maintain a good knowledge and understanding of curriculum requirements and the Collins Education Portfolio.
  • To be responsible for a sales territory, pipeline generation/management, maintenance of accounts, and related administration.
  • Ensure the calls are to the agreed customer profile in regards to Collins Educational products and specific marketing Campaigns. Ensure only identified customers are contacted using the product and geographical area search facilities within the Spirit customer relationship management database (Spirit CRM) or customer lists provided.
  • Be responsible for gathering and recording the required customer data and accurately using the CRM system to record and update all information required.
  • To attend regional/national training days and conferences when necessary

Key Skills/Experience

  • Experience of telesales
  • Experience of working to targets and deadlines
  • Knowledge, experience and understanding of the UK education system
  • ability to assimilate and communicate a broad portfolio of products
  • confident in using telephone and have an open and engaging manner
  • self-motivated, organised and capable of operating to a specific brief.
  • quickly adapt and adjust to changes in focus/campaigns as the business needs require
  • strong planning and organising, prioritising skills
  • computer literate (good understanding of MS applications)
  • numerate and literate
  • Can do attitude
  • Flexible
  • Pro-active
  • Tenacious

Please apply via the link below with your CV, cover letter and salary expectations. Early applications may be prioritised.

Please note: We consider all applicants based on their skills, experience and ability to do the job. We do not unfairly discriminate on the basis of convictions or other personal information. We do require candidates to undergo employment screening in accordance with the relevant local legislation. This will only happen at the point an offer of employment is made.

Overview of HarperCollins

Our mission at HarperCollins is to harness the power of great publishing and to amplify it through world class marketing, global strength, and relentless innovation. We are all working towards the same goal, and we do it guided by what matters most to us. The culture at HarperCollins is defined by our six values, which inform our everyday actions and the way we behave. From Finance to Editorial, our values shape the way we work.

PUTTING OUR AUTHORS AT THE HEART OF EVERYTHING. Their success is our first concern.

WORKING TOGETHER. Sharing responsibility, helping colleagues, listening well, embracing difference, and enjoying what we do.

LEARNING & ADAPTING. Taking smart risks, learning from experience without blame and being both curious and willing to change.

LOOKING OUT AS WELL AS IN. Understanding the consumer, the marketplace and the competitive environment.

LEADING NOT FOLLOWING. Staying ahead, looking to the future, being bold and always aiming to be the best.

INTEGRITY IN ALL WE DO. Timely, open and honest communication, being fair, principled and respectful.


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